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Changing a User’s Enrollment Status to Completed

Guide for admins to manually change a user’s enrollment status from Enrolled or In Progress to Completed in either a course or a learning plan

Steps Overview

  1. Open the relevant course or learning plan
  2. Find the User or Users
  3. Open the Enrollment Actions
  4. Change the Status to Completed
  5. Confirm the update

**Note: Marking a course/LP complete only changes the status of it, the actual training material's progress does not change, and in case of a LP the courses within the LP won't automatically be marked as complete.

1. Open the Course or Learning Plan

  • Go to the relevant course or learning plan in the admin area, then open its Enrollments tab. 

2. Find the User or Users

  • Locate the user you want to update.

  • If you are updating multiple users, tick the checkboxes next to each user in the Enrollments table.

3. Open the Enrollment Actions

  • Single user: open the ellipsis menu at the end of the user’s row.

  • Multiple users: select the users first, then click Choose action at the bottom right of the Enrollments table. 

4. Change the Status to Completed

  • Courses: Choose Completed from the Change Status drop down.

  • Learning Plans: Choose Mark learning plan as complete option.

5. Confirm the Update

  • Confirm the change when prompted to save the new status.

  • The selected user, or selected users, will then show as Completed for that course or learning plan.