Downloading a Certificate for a User

Steps Overview

1. Open the Reports page
2. Generate the user's personal summary
3. Open the Courses tab
4. Download the certificate
   
   

1. Open the 'Users' Page

• Go to the Navigation menu >  People menu 
• Select Users.

2. Go to User's Personal Summary

• The user you want the certificate for, search by typing the user's name in the search box.
• Click the three dot ellipsis next to their record and click User Personal Summary.

3. Open the Courses Tab

• On the left-hand side of the report, select the Courses tab.
• This lists every course the user is enrolled in, along with their completion status.

4. Download the Certificate

• Find the completed course you need.
• Click the certificate icon in that row to download the certificate as a PDF.