Managing my users
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      2. Administrators
      3. Managing my users

      Adding a New User or Admin User

      Quickly create standard users directly in the platform—or request admin access from Support.

      Steps Overview

      1. Open the Users Page
      2. Create a New Standard User
      3. Provide Required Details
      4. Assign Branch & Finish
      5. Request Admin Access (if needed)



      1. Open the Users Page
      • Click the gear icon (Admin Menu) → E-Learning → Users.

      2. Create a New Standard User
      • On the Users screen, click + New User.

      3. Provide Required Details
      • Username: user’s email address
      • Password: mix of letters & numbers (optionally force change at first login)
      • First & Last Name: for notifications & certificates
      • Email: (optional, but recommended for alerts)
      • Language & Time Zone: user’s preferences

      4. Assign Branch & Finish
      • Click Next, select the user’s Branch/Location, then Next again.
      • Click Create User to complete setup.

      5. Request Admin Access
      • To grant someone admin rights, email helpdesk@allaraglobal.com with:
        1. Full name
        2. Email address
        3. Location(s) they should manage