Deactivating a User

Deactivate accounts either via your HR integration (if you have an integration with Allara) or manually in the LMS.

Overview

  1. Integrated Deactivation
  2. Manual Single-User Deactivation
  3. Manual Bulk Deactivation
  4. Video Demo

1. Integrated Deactivation
  • Why: Overnight sync will overwrite manual LMS changes if the HR record remains active.
  • How:
    1. Deactivate the user in your HR platform.
    2. Wait up to 24 hours for the nightly integration sweep to deactivate them in the LMS.

2. Manual Single-User Deactivation (Only if you don’t have an integration between Allara & your HR Platform)
  • Go to Admin → E-Learning → Users.
  • Click the green checkmark in that user’s row—turns grey to indicate deactivation.

3. Manual Bulk Deactivation
  • On the Users page, tick the checkboxes next to each user.
  • Click Choose Action at the bottom right → Status → Deactivate.

4. Video Demo:

 

DeactivateUser2