How do I deactivate a user?

You can change a user status from the Users page.

To view or change a user status in the platform, access the Users page from admin, find a user in the list, and then find the checkmark in the user's row. If the checkmark is green, then the user is activated. If the checkmark is grey, then the user is deactivated.

 

1. Integration - To deactivate a user on the LMS, first you must deactivate their account on your HR platform. Then any changes made on the HR platform will reflect on the LMS within 24 hours.

Why this is? - If the user is only being deactivated in the LMS but not on the HR Platform. The integration sweep will keep reactivating the user when it runs overnight.

2. Non-integration - Once you're on the main Users page, select multiple users by selecting the checkboxes next to the user names 

Once you've selected the users you want to manage, click on the Choose Action button shown at the bottom right corner of the table. A pop-up menu will appear above the button, select Status then select Deactivate.

 

Or you can press the checkmark, switching it from green to grey, to deactivate a user, and vice-versa.

DeactivateUser2