A quick guide to signing in to your account, resetting credentials if needed, and where to go for help.
Steps Overview
- Open the Login Page
- Enter Your Credentials
- Change Your Password (First‑Time)
- If the above steps did not work
1. Open the Login Page
- In your browser, go login page (or the link in your welcome email).
- Bookmark this URL for future access.
2: Enter Your Credentials
- Username: your email address exactly as shown in your welcome message (case‑insensitive).
- Password: the temporary password provided in that same email.
- Click SIGN IN or press Enter.
3. Change Your Password (First‑Time)
- If prompted on your first sign‑in, you’ll be asked to choose a new password.
- Enter and confirm a password
- Click SAVE to complete setup.
4. If the above steps did not work
- Make sure you are typing the right email address; the one you provided your employer
- If it persists you can reset the password - Resetting Your Password article