Unenroll Users from a Learning Plan

Steps Overview

1. Open the relevant Learning Plan
2. Go to Enrolments
3. Unenroll a single user (⋮ → Unenroll)
4. Unenroll multiple users (multi-select → Choose Action → Unenroll)
5. Set what happens to course enrolments
   
   

1. Open the relevant Learning Plan

• Admin menu (gear icon) → Learning Plans → select the learning plan.
  
  

2. Go to Enrolments

• Open the Enrolments tab and search the learner(s) (email is best).
  
  

3. Unenroll a single user

• In the user’s row, click the ellipsis (⋮) → Unenroll.
  
  

4. Unenroll multiple users

• Tick the checkboxes beside each learner.
• Click the green “Choose Action” button (bottom-right) → Unenroll.
  
  

5. Set what happens to course enrolments

• A prompt with 3 tick boxes will appear when you click unenroll button (previous step). These options will ascertain whether the user will be unenrolled from the courses within the learning plan.
• We recommend ticking all three options in the confirmation modal, so their progress is preserved if they return to the training later. See options below:

• ☐ Unenroll the selected users also from the courses assigned to the learning plan.
• ☐ Do not unenroll users from courses they have completed.
• ☐ Do not unenroll users from courses they have in progress.
• Click Unenroll to confirm.