![AG-help3.png]](https://help.allaraglobal.com/hs-fs/hubfs/AG-help3.png?height=40&name=AG-help3.png){kind=small}
"Unverified Error" Message when Accessing Allara Global
A browser setting issue—clearing your cache usually resolves it.
Steps Overview
- Clear Your Browser Cache
- Restart Your Browser
- Contact Support if It Persists
1. Clear Your Browser Cache
- Follow the instructions at https://clear-my-cache.com/
- Make sure “Cached images and files” is selected
- Fully close all windows/tabs, then reopen
- Email helpdesk@allaraglobal.com with a screenshot of the error and your browser/version