A browser setting issue—clearing your cache usually resolves it.
Steps Overview
- Clear Your Browser Cache
- Restart Your Browser
- Contact Support if It Persists
1. Clear Your Browser Cache
- Follow the instructions at https://clear-my-cache.com/
- Make sure “Cached images and files” is selected
- Fully close all windows/tabs, then reopen
- Email helpdesk@allaraglobal.com with a screenshot of the error and your browser/version