Unenroll Users from a Course

Important Notes

• Progress is lost: Unenrolling deletes the learner’s course progress from their training record and your reports. If re-enrolled later, they start from zero.
• Learning plan constraint: If the learner is enrolled in a Learning Plan that includes this course, unenroll will fail with an error.
  • See: Unenrolling users from a Learning Plan

Steps Overview

1. Open Course through Course Management
   
2. Go to Enrollments
3. Unenroll a single user (⋮ → Unenroll)
4. Unenroll multiple users (multi-select → Choose Action → Unenroll)
   
   
   

1. Open Course Management

• Admin menu (gear) → Course Management → find & select the course.
  
  

2. Go to Enrollments

• Open the Enrollments tab.
• Search the learner(s) - preferably by email.
  
  

3. Unenroll a single user

• In the user’s row, click the ellipsis (⋮) → Unenroll.
• Confirm the action.
  
  

4. Unenroll multiple users

• Tick the checkboxes beside each learner.
• Click the green “Choose Action” button (bottom-right) → Unenroll.
• Confirm the action.